Getting Paid for Diagnostic Work

Ram2500BigHorn-2

This month’s resource piece is a little different, in the sense that, although it does provide a good case study on a tricky diagnostic issue, it also raises the question of proper compensation for diagnostic work. In it, our old friend Michael from Utah recounts a problematic Ram 2500 Big Horn that wouldn’t start after a visit to the body shop. His first diagnosis proved to be inaccurate, which resulted in additional work and the question of how much he should charge for that work. The comments, while acknowledging the great job he did to get to the root of the problem, were ultimately more interested in the compensation question than the fix itself. Here’s a representative comment: “Your abilities are well above mine and most shops. Keep in mind that [had you not worked on it] they would have had to tow this to several shops and probably spent serious money and never gotten it fixed.” 

Read the full case study here:

To see the original post at https://diag.net, click on the above screen shot or click here. To access complete forum posts or participate in the discussion requires a membership to the site. There are several membership options available, about which you can learn more here.

About Diagnostic Network

Diagnostic Network is an online community of industry professionals and leading industry stakeholders coming together to create the resource to support technicians of today and tomorrow. With your help, we are building a wide, bi-directional communication path between top level diagnosticians and the leading providers of tools, equipment, knowledge, service information, OEMs, and education solutions in order to provide a deeper understanding of the needs and wants of the top level diagnosticians. We hope to inspire the rest of the industry in order to reduce the ever-increasing skills gap. Learn more at Diag.net.

Leave a Reply

Your email address will not be published.

Clore Story

E-NEwsletter

Recharge alerts