We have relationships with service operations of all types in Kansas City and beyond. We really value these relationships with dealerships, shops, technicians and others, which give us real-world insight into application challenges and how we can adapt our products to solve problems.
A recent trip to our neighbor’s detail shop found us on the topic of dead batteries. But, in this case, it wasn’t dead batteries they encountered when they went to move their customer’s vehicle into the shop for detailing / wrapping / window tint. In this case, it was dead batteries that were the result of their wrapping or window tint operations.
A little context might be helpful. What they have been encountering, especially which high end vehicle that are packed with electronics, is that the wrapping and tinting process, with doors and lift gates open for extended periods and many “wake up” modules powering on as if the vehicle thinks it is about to be started, was causing the batteries in those vehicles to drain excessively and be too low to start the vehicle at the conclusion of service. In recent months, particularly on 2024 and 2025 model year vehicles, they have seen this occur more often.
This issue creates all kinds of problems, the least of which is the hassle of having to jump start the vehicle to move it out of the shop. More serious issues that could stem from such a situation include weird module behavior due to the excessively low system voltage, which could require an expensive and costly module reflash. It can even result in module corruption as a result of the low vehicle voltage (dead battery) condition, which adds additional cost and time to resolve.
We quickly introduced them to our PL2320, the perfect solution to this problem. The PL2320 has a 12V Power Supply Mode which, when activated, will provide 0-20A as needed to maintain the vehicle electrical system at 14.1V. When we say as needed, what we mean is that, if system demand is such that 16A are required to maintain the target voltage level, that’s what the PL2320 provides. If, on the other hand, system demand is very low and only 2.5A are required to maintain the target voltage level, that’s what the PL2320 provides. Using the PL2320 during these long wrapping and tinting service events keeps system voltage up, the battery fully charged and avoids the cascade of issues that can result when a modern vehicle has a dead battery.
Not just smart. Intelligent. That’s PRO-LOGIX.
PL2320 – 20/10/2 Amp, 6/12V Intelligent Battery Charger/Maintainer
- Output Cable Length : 72″
- Output Cable Gauge : 12 AWG
- Weight : 4.7 lbs.
- Warranty : 1 Year Limited
6 Responses
That’s a great ad but my PL2320 died for no apparent reason and I got no answer when I contacted Clore support. So my recommendation is, “don’t buy a Pro-Logix charger”.
Cephas – Thanks for your feedback and we’re sorry that your unit died. We do our very best to respond to every inquiry, whether it comes in through phone, email, blog comment or elsewhere. We’re sorry we didn’t respond to your inquiry. I suggest call our tech Line at 800 three-two-eight 2921, option number 2. That’s always a good option. Thanks, Jim from Clore Automotive
The biggest problem with newer cars, especially the auto start and stop cars is that the batteries are only good for 3 to 4 years.
Frank – Thanks for your comment. Yes, the new systems can put a lot of strain on the battery, especially in high heat areas. This can result is shorter working life for the battery. Great point. Thanks, Jim from Clore Automotive
Great technology but If the product was as good as they say, warranty would be a little longer. My prologix only lasted 1.5 years. They only have 1 year warranty.
John – We’re sorry that you encountered a problem so quickly. That is very unusual. We regularly speak to customers who get several years’ worth of service from their PRO-LOGIX units. Thank you, Jim from Clore Automotive