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This month, we thought we’d change it up a little and focus on a post that wasn’t application-related. In his post referencing an Auto Inc. article by Danny Sanchez, author Mark Hambaum addresses the potential that passion has in helping shops differentiate themselves from the competition. The post really resonated with us and we hope it does for you as well:

passion To see the original post in its entirety at www.iATN.net, click on the above screen shot or click here.

To check out Danny’s original article, click the following screenshot and then go to page 22:
customer-service

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About iATN
The International Automotive Technicians Network is the largest network of automotive repair professionals in the world: a group of 76,140 automotive professionals from 160 countries. The members of this group exchange technical knowledge with their peers around the globe, sharing 1.8 million years of experience. iATN has been proudly serving the automotive service and repair industry and the needs of professional automotive mechanics around the world, for over 15 years.