Clore Stories
Jay

More Love for Truck PAC

“I do mechanical work on everything from lawn and garden equipment up to big rigs. One of my customers called me one night, reporting trouble with their tractor. After having just been shut down, it was not able to be restarted. Knowing the problem before leaving to get to their farm, I had my ES6000 Truck PAC and other electrical diagnostic equipment loaded up and ready to go. When I got there, I hooked the Truck PAC up to the tractor and, without fail, it started right up without any hesitation. The customer then drove it to the barn, where I quickly diagnosed the problem as a bad alternator and found one of the batteries also had a dead cell. He went and got the parts the next day and I got his problem solved. He was back in the field within an hour after the repairs. The ES6000 Truck PAC has never failed me and has always been able to surprise the biggest skeptic out there. As far as I’m concerned, there is no better product than the ES6000 Truck PAC and I swear by it.” LesDenton, MD

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Jay

The Ultimate Preventive Maintenance – Test Those Batteries!

We spend a good deal of time talking to customers, answering emails and responding to blog comments, not to mention writing blogs articles, about the topic of preventive maintenance and proactive battery service. This most often places the focus on battery charging, since modern batteries (AGMs, Spiral Wounds, etc.) benefit greatly from regular charging using a smart charger. While proactive charging will definitely bring benefit to your batteries and increase service life, there’s another preventive routine that delivers even more return for your time and effort, and that’s regularly testing your batteries. So, this month, we’re going to do a quick run through on this beneficial routine. Quick, Easy and Painless When we talk about a return on your time, we’re referring to how much benefit are you getting vs. the amount of effort you have to put into the routine. The good news when it comes to battery testing is that you get a ton of output in return for your input. Let’s start with the input. Using a digital battery tester, such as the SOLAR BA9, you can conduct a good battery test in less than 3 minutes from start to finish, in most cases. That’s everything –

Clore Stories
Jay

JNC and Truck PAC – A Winning Combination

“I have been a Roadside Assistance Tech for the last 7 years. I started with the blue box (JNC660) and then added the Truck PAC ES6000 to my arsenal. After more than 5000 jumps, I still use Clore jump starters. I’ve said no to selling my boxes many times, as customers want to purchase them from me. They not only help customers get the vehicle started, the JNC660 has taken over 150 cars with alternator problems back home, as the box allows the car to run for 30 minutes. Customers save the time of waiting for a tow. I let them use my box, follow them home and pick my box up then. My Clore units have been so good that I have not tried any other brand – this is my story.” RicardoSan Antonio, TX JNC660 1700 Peak Amp12 Volt Jump Starter Truck PAC ES6000 3000 Peak Amp 12 Volt Jump Starter

Resources
Jay

Resolving a Crank/No Start Cherokee

Here’s another great case study by Bob in Massachusetts. This time, he was called in to help with a Jeep Grand Cherokee that was experiencing intermittent crank/no start episodes. It also had many of the typical ingredients found in these cases: vehicle was worked on by several other shops, also worked on by the vehicle owner, a lot of confusing and contradictory symptoms and a false resolution that required more digging to get to the root cause. So, Bob dug into the fix, peeling the layers of evidence away, attacking problem components after confirming through testing that they were faulty. It is a long and winding road of diagnostic skullduggery. The great part is that he clearly and precisely documented his diagnostic strategy, the results of each step and everything it took to bring this one to a successful conclusion. He even provided a video detailing all of the steps he made with his scope (requires Diagnostic Network membership to view), essentially creating a show and tell of how he resolved this one. This is a great case study on several levels. To see the original post at https://diag.net, click on the above screen shot or click here.  To access

Products
Jay

Deep Dive – Servicing Totally Dead (0.0V) Batteries

For this Deep Dive, we are going to dive into intricacies of managing/servicing totally dead batteries. This is a tricky service area, particularly because modern service equipment is so smart that it can sometimes get completely derailed when it encounters a totally dead or almost totally dead battery. We call this “The Dead Battery Dilemma” – I purchased a piece of equipment to help me deal with a problem battery, but now the equipment won’t power up because my battery is totally dead. Read on to learn more about this phenomenon and also why you won’t face this problem if you have Clore Automotive service equipment. First, let’s discuss why a totally dead battery can often trip up battery service equipment. Today, most service equipment is driven by microprocessors and other circuitry that allows it to do a whole lot more than equipment did 20-25 years ago. This is great, because it allows the current generation of equipment to be more responsive to battery needs, create a safer experience for the user and provide an overall better interaction with a battery under service. The safety piece is the part that creates the hiccup when a modern piece of equipment encounters

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Jay

Jump Starting Plug-in Hybrids and EVs – What you need to Know

When most people think of jump starting, they think of traditional internal combustion engine (ICE) vehicles and the time when grandpa had to come and jump their dad’s car because the battery was dead, or when dad had to come and bail you out when you sat in the school parking lot chatting with your friends while running the heater, lights and radio with the engine turned off. For most people, battery electric vehicles (BEVs) and plug-in hybrid electric vehicles (PHEVs) don’t spring to mind when they imagine a jump starting situation. But, the reality is that the need for jump starting is an equally painful reality for owners of these newer technology vehicles as it is for someone driving a 1984 Chevrolet Caprice Classic. So, if you or someone you care about drives a BEV or PHEV, this article might be for you. Combination of High Voltage and Low Voltage Batteries We covered this in a previous article, but virtually every BEV and PHEV model on North American roads contains a low voltage (LV) battery in combination with the high voltage battery. The way those batteries interact and how they handle various tasks within the electrical system can vary

Resources
Jay

Parasitic Drain Case Study

Well, after two short ones, we’re back to a longish piece, but one that’s really worthwhile. In it, Robert from New York walks the reader through his diagnostic process in sorting out an excessive parasitic drain on a 2014 Cadillac CTS that resulted in a dead battery / no start situation after 2-3 days of non-use. He details the steps (and the thinking that drove those steps) as he worked through this tricky diagnostic assignment, providing the results of each step. Essentially, he ties the entire process together from start to finish, which is immensely helpful for the reader trying to follow along. It is a great writeup and one that earned many kudos from the Diagnostic Network membership. We definitely think it is worth your time. To see the original post at https://diag.net, click on the above screen shot or click here. To access complete forum posts or participate in the discussion requires a membership to the site. There are several membership options available, about which you can learn more here.  About Diagnostic NetworkDiagnostic Network is an online community of industry professionals and leading industry stakeholders coming together to create the resource to support technicians of today and tomorrow.

Products
Jay

Testing Enhanced Flooded (EFB) Batteries

Vehicle batteries used to be quite simple. As recently as the late 1990s, there was essentially just one main battery type in the North American carpark, the flooded acid battery. Sure, there were variations, such as deep cycle and marine types, but the essential underlying technology was fairly standardized and the means of service for these batteries were reasonably straightforward. Jump to today and we literally have an alphabet soup of battery types found in North American vehicles, seemingly with new ones coming into use every year or two. One of the more recent entrants is the Enhanced Flooded (EFB) battery. Before we address the service implications of this battery, we should discuss what it is and why it is has become a popular option for many vehicle OEMs. EFB batteries, also known as Advanced Flooded Batteries, are a new type of flooded battery that has several differences in their design and construction that allow them to be used in new vehicle applications. Per the battery manufacturer Yuasa, some of these construction changes include “increased dynamic charge current acceptance over standard wet-flooded batteries (+170%), due to improved design including special Carbon additives and high charge acceptance envelope type separators.” These

Clore Stories
Jay

PRO-LOGIX Provides Reliable Power for Dealerships

“I’m a Diagnostic Specialist and Shop Foreman, heading up 20 technicians in the entire range of maintenance, diagnostic, and repair operations. With the advent of in-house software updates, the need has been seen for reliable power supplies. Before purchasing the PL6800, we were using a few basic fleet chargers until, at least three times in a single month, the voltage fluctuations bricked an ECU during reprogramming. Several technicians have the PL2320 and we’ve never had issues using those, so we bought four PL6800 for the shop, mounted them on carts, and gave them longer power cables. Now, we have enough stable power throughout the shop for reprogramming needs. That one month alone cost us almost $3,000, because the manufacturer doesn’t see bricking due to unstable power as a warrantable concern, but with these stable power supplies, we’re staying clean and efficient.” BenjaminNew Jersey

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Jay

Summer Road Trip Prep: 3 Steps for the Ultimate Readiness

For much of North America, the school season has ended or is about to end. And we all know what that means – summer road trip time! There are many different things that go into planning the ideal summer road trip. Picking your destination, choosing your route, making reservations… for foodies, maybe it’s planning the key meals… for adventure seekers, maybe it’s finding the highest peak or some serious whitewater. We’d also suggest performing a quick vehicle preventive check, especially as it relates to your battery. The good news is that battery management can be quick and easy with Clore Automotive products. In fact, it’s as easy as 1-2-3. STEP 1 – Assess and Monitor It always helps to start by knowing exactly where you’re at before you can track your progress toward where you want to be, and this is very true when it comes to battery management. And that means periodic testing of your battery(ies). Of course, you could rely on your service provider to let you know how each of your vehicles’ batteries are doing. That would be a reasonable course of action. The only issue there is that your last service instance might have been in